Senior digital project manager - team lead
As Weku Solutions continue to grow, We are looking for a senior project manager for our cloud solutions services (salesforce) and will be the team leader of our Solutions Architects team.
Job Requirements:
-
4+ years work experience as a Project Manager - client-facing
-
Experience with delivering online applications at the service agency side.
-
Experience with complex technical online solutions and processes.
-
Have been involved in organisational changes or digital acceleration projects in the last two years;
-
Understand the technique elements behind the online solutions
-
Speak the language of Designers and Developers.
-
Experience in working Agile/SCRUM and know when NOT to use this method.
-
Experience with working as a Product Owner.
-
Awesome planner and organiser skills + result oriented
Advantages:
Experience with any of the following tools:
-
Salesforce sales/service cloud
-
Salesforce marketing cloud/Marketing automation tool
-
Datorama/BI tool
Job Responsibilities:
-
Take a lead part in global digital projects with cloud tooling in different companies sectors
-
Manage a team of solutions architects
-
Manage and Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
-
Assists management with hiring processes and new team member training
-
Set goals and career paths for team members
-
Answers team member questions, helps with team member problems and oversees team member work for quality and guideline compliance
-
Develops strategies to promote team member adherence to company methodologies and performance goals
-
Conducts team meetings to update members on best practices and continuing expectations
-
Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadline directly to company’s CEO
-
Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
-
Managing resources within the company projects
-
Master our cloud solutions products with high technical level
BRING IT >> info@weku.solutions